Independence Blue Cross
Independence Blue Cross
At Independence Blue Cross (IBC), we value our relationship with our network health care providers. That’s why we provide quick and easy online resources — so you can get the information you want and need.
Get up-to-date news, announcements, bulletins, and IBC publications, including Partners in Health Update, that address administrative processes, new programs, medical updates, policy changes, and other important information.
The BlueCard program links participating health care providers with the various Blue Cross and Blue Shield plans across the U.S. and in more than 200 countries and territories worldwide through a single electronic network for claims processing and reimbursement.
National Provider Identifier (NPI)
The NPI is a unique, ten-digit identifier being issued to all health care providers by the Centers for Medicare & Medicaid Services.
Learn more about recent updates regarding the ICD-10 regulatory requirement.
Tap into NaviNet, our online provider gateway offered by NaviMedix®, Inc., that allows real-time transactions between IBC and your office.
Select Advantage is our Medicare Advantage Private Fee-for-Service (PFFS) plan. Here, providers can get access to a plan finder, terms and conditions, and payment and reimbursement information.
Policies & Guidelines
Read our Medical Policy bulletins, Clinical Practice Guidelines, and Chiropractic Billing Guide.
Claims and Billing Information
Find everything you need to submit electronic claims accurately and ensure prompt payment. Get NAIC payer codes, HIPAA Companion Guides, communications regarding claims requirements, and more.
Download forms for referrals, provider changes, HIPAA, and prior authorizations.
Resources for Patient Management
Access preventive health flow sheets, behavioral health forms, vaccine information statements, the Breast Cancer Risk Assessment Tool, and more.
Learn about IBC’s program for maintaining standards of care and the associated processes.
Physician Advisory Committee
Learn about IBC's Physician Advisory Committee, which meets at least once every six months to discuss issues arising from interactions among allopathic/osteopathic physicians, their patients, and IBC.
Prescription Drug Formulary & Prior Authorization
Get details on the Select Drug Program®, prior authorization, and Epocrates Rx* — which provides you with instant formulary access on the go or at your desk.
Interactive Voice Response (IVR)
You can now take advantage of our speech-enabled interactive voice response (IVR) system, an enhanced automated phone service formerly known as Member Eligibility Line (MEL).
Find answers to a variety of frequently asked questions about topics including NaviNet registration, electronic billing, NPI, IBC products, and the Select Drug Program.
Find phone numbers and email addresses for all provider-related IBC departments as well as mailing addresses for claims submissions.
* NaviNet and NaviMedix are registered trademarks of NaviMedix, Inc
© 2009 Independence Blue Cross